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Privacy Policy

How NexoPep collects, uses, and protects your information.

Last updated: 08/01/2026
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For Research Use Only. NexoPep products are intended exclusively for laboratory research and are not intended for human or veterinary use. This Privacy Policy governs the personal information we process when you visit our website or contact us.

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1. Introduction

2. Information We Collect

3. How We Use It

4. Cookies

5. Sharing

6. Data Retention

7. Security

8. Your Rights

9. Internaional Transfers

10. Children's Privacy

11. Changes

12. Contact Us

NexoPep respects your privacy and is committed to protecting the personal information you share with us.

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This Privacy Policy explains what information we collect through our website (the "Site"), how we use and safeguard it, and the choices you have. By using the Site or submitting information to us, you agree to the practices described in this Policy.

We collect information in two ways: information you provide directly and information collected automatically.

Information you provide. This may include your name, email address, phone number, business or laboratory name, shipping and billing details, and the content of any message you send us through our contact form or by email.

Information collected automatically. When you visit the Site, we may automatically collect technical data such as your IP address, browser type, device information, pages viewed, referring pages, and the dates and times of your visits. We collect this data through cookies and similar technologies (see Section 4).

We use the information we collect to:

  • Respond to your inquiries and provide customer support;

  • Process, fulfill, and ship your orders;

  • Verify Certificates of Analysis (COA) and batch information;

  • Operate, maintain, and improve the Site and our services;

  • Send administrative messages, such as order confirmations and updates;

  • Detect, prevent, and address fraud, abuse, or security issues; and

  • Comply with applicable laws and enforce our terms.

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We do not sell your personal information.

Cookies are small text files stored on your device. We use cookies and similar technologies to keep the Site functioning, remember your preferences, and understand how the Site is used so we can improve it.

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You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.

We do not sell or rent your personal information. We may share it only in the following circumstances:

  • Service providers. With trusted third parties who perform services on our behalf, such as payment processing, shipping, hosting, and analytics, and who are bound to protect your information.

  • Legal requirements. When required to comply with a law, regulation, legal process, or enforceable governmental request.

  • Business transfers. In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

  • Protection of rights. To protect the rights, property, or safety of NexoPep, our customers, or others.

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, or reporting obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

We implement reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, update, or delete it, to object to or restrict certain processing, and to withdraw consent where processing is based on consent.

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If you are located in the European Economic Area or the United Kingdom, these rights may arise under the General Data Protection Regulation (GDPR). If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA). If you are in Brazil, you may have rights under the Lei Geral de Proteção de Dados (LGPD).

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To exercise any of these rights, contact us using the details in Section 12. We may need to verify your identity before responding to your request.

NexoPep is based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. These jurisdictions may have data protection laws that differ from those in your country. Where required, we take appropriate safeguards to protect your information in connection with such transfers.

The Site is intended for professional and research use by adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. When we do, we will revise the "Last updated" date above. We encourage you to review this Policy periodically.

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us:

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